AI Front & Back Office Agents for Industrial Companies.
We sell back the 30–40% of skilled labor lost to repetitive front- and back-office work — with AI agents that run inside the ERP, CRM and email tools your team already uses. No rip-and-replace.
See Applied Industrials in action.
You bought the ERP. You still run the office by hand.
Industrial companies own capable ERPs and CRMs — but the work that surrounds them is still manual. Quotes, invoices, order entry, spec lookups and RFPs move on email threads, PDFs and spreadsheets, keyed in by your most experienced people.
Lost revenue
Slow quotes and delayed responses cost you deals and customer trust — the office becomes the bottleneck on growth.
Inflated cost
Overpayments, rework and duplicated data entry pile up in AP, order entry and support — a tax you pay every single day.
Talent stuck
Skilled staff lose 30–40% of their time to repetitive data tasks — the exact people you can least afford to waste.
Pipelines that turn your unstructured mess into agent-ready context.
Purpose-built agents are only as good as the context they run on. Our proprietary data pipelines extract that context from the unstructured reality of your business — emails, PDFs, spreadsheets, CRM and ERP records — and turn it into clean, structured data your agents can act on.
From unstructured to structured — in four stages
Every record flows through the same pipeline. Two stages are required; two add competitive depth.
Data Extraction
Parse PDFs, HTML, audio, video and scraped web. Anything unstructured becomes clean text + structure.
Document Classification
Taxonomize each record — intent, category, sentiment, entity type — with LLMs and custom models.
Data Enrichment
Augment records with external signals — public filings, market data, communications — for high-value context.
Disambiguation
Resolve entities across systems — same customer in three CRMs, same vendor under five spellings. The hardest stage.
A full range of applied AI — not just one model.
We pick the right tool for each job. Our stack spans API calls to foundational models, open-source models, distilled small models running on-prem, and classic machine-learning models and algorithms — much of which needs no deep learning at all. That means lower cost, more control, and answers you can explain.
Context is the whole game: agents stay accurate, trustworthy and explainable only when the pipeline keeps their context clean and current.
Foundational models (API)
Frontier LLMs for reasoning, extraction and drafting.
Open-source & on-prem
Distilled small models on-prem for cost, privacy and speed.
ML models & algorithms
Classic machine learning and deterministic algorithms where they win — cheaper, faster, fully explainable.
Built for the industrial supply chain.
Manufacturers, distributors and service providers run on the same manual back office. We automate it for all three.
Manufacturers
Automate quoting, order entry, spec lookups and support — so production, not paperwork, sets the pace.
Distributors
Move faster on orders, POs and customer questions across a huge SKU catalog — without adding headcount.
Service Providers
Streamline quotes, orders, parts and customer requests across the full service life cycle.
Start with the workflow that hurts most.
Sales & Customer Service
Instant, accurate answers on product, specs and order status — grounded in your catalog, escalated to humans when needed.
Accounts Payable
Match invoices to POs and receipts, flag overpayments and exceptions, and cut the manual AP queue and leakage.
Order Entry
Turn inbound POs and emails into validated, ERP-ready orders for one-click approval — fewer errors, faster turns.
Plug into the systems you already run.
Our agents work inside your existing stack — no rip-and-replace. We connect to the CRM, ERP and email tools your team uses every day.
Don't see your system? Our pipelines are source-agnostic — if it holds your data, we can read it.
See the 30–40% we can give back to your team.
Book a 30-minute demo. We'll walk your workflows, show the agents on data like yours, and scope the highest-value place to start.
Or reach us directly: info@appliedindustrials.ai